Scope
Full product
Core app, admin, billing, and onboarding
SaaS · Architecture · Product readiness
SaaS audits for products preparing to scale
A holistic SaaS audit covering UX, frontend architecture, onboarding, billing surfaces, admin workflows, and the engineering choices that will help or hurt you at 10x usage.
Overview
SaaS products fail quietly: slow dashboards, brittle permissions, onboarding that works for demos but not real teams, and frontend debt that makes every feature take twice as long.
I audit SaaS products as a technical and product partner — not a checklist consultant. The output connects user experience, codebase health, and go-to-market readiness.
Ideal before a fundraise, major launch, enterprise push, or when your team feels velocity slipping despite hiring more engineers.
At a glance
Duration
2–3 weeks
Includes stakeholder interviews
Audience
Founders · CTOs
Pre-scale and scale-up SaaS
What you get
Product surface review
Critical workflows for your ICP: setup, daily use, collaboration, reporting, and billing.
Frontend and DX assessment
Component structure, state management, test coverage signals, build times, and accessibility baseline.
Scalability and risk register
What breaks at more tenants, seats, data volume, or locales — including third-party dependencies.
90-day improvement plan
Phased roadmap balancing revenue features, stability, and team morale.
SaaS audit focus areas by typical risk weight
How effort is usually distributed across audit dimensions.
How it works
Week 1Discovery — Stakeholder interviews, product demo, and metrics review.
Week 1–2Hands-on audit — UX pass, codebase sampling, and architecture review.
Week 2–3Report & roadmap — Written findings, risk register, and executive summary.
FinalLeadership readout — Q&A with founders, CTO, and leads — optional ongoing advisory.
Outcomes teams care about
- Honest picture of product readiness before you bet the roadmap
- Priorities that align engineering, product, and revenue
- Fewer surprises during enterprise pilots or compliance reviews
- Clear narrative for investors or board updates
Frequently asked questions
Do you audit backend and infrastructure too?
The default SaaS audit is product- and frontend-heavy with architecture signals. Deep backend or infra review can be added if you need database, API, or DevOps depth.
Is source code access required?
Read-only repo access helps for frontend and API sampling. If that is not possible, I work from staging, documentation, and engineer interviews.
How is this different from a UX-only audit?
The SaaS audit is broader: it connects UX findings to engineering constraints, team process, and scale risks — appropriate when you need a single trusted assessment.
Can you stay on as staff engineer or advisor?
Yes. Many founders use the audit to align the team, then engage me for implementation leadership or ongoing technical partnership.
Planning to scale your SaaS?
Tell me about your product stage, team size, and what keeps you up at night. I will outline audit scope and timing.